Technical support tailored to YOUR needs

 

We don't put customers in a box, and provide inflexible service level agreements. Instead we prefer to work with you to find out what your IT issues are, then we will tailor a support contract that meets your exact requirements.

 

We provide flexible support contracts that really meet our customer requirements. Following a comprehensive IT audit, we will provide recommendations to ensure you get the most out of your IT system. As part of our support contract, we provide valuable bi-annual health checks for all our customers to make sure that everything is still running as smoothly as possible.

 

As part of your support contract, you can expect frequent contact from your personal account manager, excellent customer service & advice, onsite visits with a 4 hour response time, and unlimited calls to our remote help desk. We can also provide support via ChatSure, a secure instant messaging service, which enables us to provide real-time remote support for our customers.

 

We also offer network design & installation, security advice, disaster recovery solutions & an IT hardware & software procurement service.

 

We believe in offering a high standard of technical support to all our customers throughout Glasgow, Lanarkshire, & West Central Scotland. If you would like a free, comprehensive IT audit, followed by a no obligation quote, please contact us to discuss your requirements.